Marcus came out at 6am on a Sunday when our hot water tank burst. Had us back in hot water by 11am with a new system. Invoiced what he quoted, no surprises.
Newcastle Lake Macquarie Twelve years on the tools
Family-run plumbers who answer the phone properly.
Marcus, Tom and Dec. Three plumbers, twelve years across Newcastle and Lake Macquarie. Hot water, blocked drains, sewer repairs, gas fitting, full bathroom roughs. We pick up first time.
- NSW Lic L36251
- $20M public liability
- 24/7 emergency callouts
Marcus on a Merewether under-sink emergency, April 2026. Burst flexible hose, mains off, replaced in forty minutes.
12 yrs
On the tools across Newcastle
3.
Plumbers, no subbing out
15
Suburbs covered daily
$20M
Public liability cover
licence
NSW Plumbing Lic L36251
ABN 47 622 819 304
brands we install bodies we answer to
on the tools
Mon to Fri 6:30am to 5:30pm
Sat 7am to 1pm 24/7 emergency
01Callouts
Every job a Newcastle plumber gets called for, plus full bathroom roughs.
Most jobs are same-day. Hot water tanks and bathroom roughs need a site visit first.
-
job no. 01 24/7
Emergency callout
Burst pipe, gas leak, blocked sewer, hot water failure. We aim for two hours on site. Can't always promise it.
From $220 6am to 10pm $99 deposit Call Marcus now -
job no. 02
Hot water repair & replacement
Storage, continuous, gas, electric, heat-pump. Common Rinnai, Rheem and Bosch parts on the van. Most repairs same visit.
From $280 repair $1,450 replace Book a site visit -
job no. 03
Blocked drains & sewer
High-pressure water jetter and 30m electric eel on every van. CCTV camera if it's a recurring blockage.
From $220 $99 deposit Book a clear -
job no. 04
Gas fitting & appliances
Cooktop swaps, BBQ point installs, gas hot water connections, regulator replacements. Test certificate on completion.
From $320 $99 deposit Book a fitter
Also on the docket
Sewer repair & replacement from $1,800 (CCTV first, then quote). Bathroom rough-ins custom quote per project. Tap and toilet repair from $180. Common in older Newcastle terraces.
Call to discuss
02Who you get
Three plumbers. Twelve years. One phone that gets answered.
I'm Marcus. My brother Tom does the bulk of the install work. Our apprentice Dec is in his fourth year and does the bulk of the drains and small jobs. Twelve years on the tools across Newcastle and Lake Macquarie. Most of our work is repeat customers and word-of-mouth. We don't do new-build estate roughs anymore. We did for the first six years.
The person who quotes is the person who turns up. We pick up the phone first time. If we're already on a job in Belmont and your burst is in Mayfield, you're going to wait. We'll tell you that when you call.
— Marcus, Tom & Dec
12
Years on the tools across Newcastle and Lake Macquarie
The honest answer is we can't always be there in two hours. We aim for it. What we can promise is the person who quotes is the person who turns up, the price on the quote is the price on the invoice, and we answer the phone.
— Marcus Reeve Bluestone Plumbing, on the tools since 2014
03In their words
Three jobs, three Newcastle customers.
View all on GoogleWe've had Bluestone do every plumbing job in our cafe for the last six years. Hot water, gas line for the new oven, blocked floor waste. Always quick, tidy, answers when we call.
Sewer collapse in our 1920s terrace. Tom and Dec spent two days digging it out and relining the lot. Tidied the garden up after. Quoted $4,200, came in at $4,200.
04Book us in
Quickest way is to call. Otherwise drop the form.
Marcus answers the phone first time during business hours. Out of hours, your call rolls to whichever of us is on rotation.
- phone0418 552 401
- email[email protected]
- hoursMon to Fri 6:30am to 5:30pm Sat 7am to 1pm Sun emergency only
- service areaNewcastle, Lake Macquarie, plus surrounding suburbs
- replyWithin 1 hour during business hours
Pick a service · tell us when works · Marcus confirms within 1 hour.
You're in, mate.
We've got your booking request. Marcus will confirm the time within 1 hour during business hours via SMS.
Reference:
Hot water replacement · sewer reline · bathroom rough · we'll come and quote.
Thanks, mate.
We've got your enquiry. Marcus will reply within 1 hour during business hours.
Reference: